Why do we need government? The answer to this question is far simpler than what you think it is. We need government to remain human. A government, in its simplest form is a bunch of people with a mandate (which has been willingly entrusted, or forcibly acquired) to make and enforce rules which forms the basis of our orderly existence preventing us from cheating, defrauding, murdering or raping whoever comes in our way. Without government there can be no civil society. Government, even if in the form of a dictatorship, is better than either no government or weak government. A government needs to be stronger than the collective forces acting in its opposition (both within society and outside it) to survive and remain effective.
Now the next question which comes to our minds is what differentiates a good government system from a bad one. Well, it depends upon what the subjects being governed perceive to be the best form and nature of governance for them at a given point in time. But there are still a few basic rules using which we can arrive at key elements of governance which are beneficial regardless of form, nature or ideology of the adopted or dictated governance model.
The characteristics of a good governance system are–
· The adopted / dictated governance model preserves the basic rights of individuals being governed helping them to lead a life of dignity.
· It acts to protect the common good of society / state / nation as a whole.
· It acts to preserve the rights of those being governed against any present / future, internal / outside threats to their collective and individual freedom to the best of the collective capacity of the nation / state / society.
· It is always representative of the opinion of those being governed.
· Its acts to improve the quality of life of those whom it governs.
· It constantly reforms/re-engineers itself to suit the changing preferences / structure of society of which it is a subset.
In addition to the characteristics mentioned above, some societies /individuals believe it is the obligation of a good government to also ensure redistribution of wealth, social and class equality, social ownership of production / economic activity etc. However, historical evidences and facts do not support such vagaries of judgment and hence they are excluded from this discussion.
Change in governance therefore happens mainly on account of factors like (a) inability of incumbent government to reform itself (b) Governance model having outlived its utility and thus rendered obsolete and vulnerable to replacement (c) Government initiates actions which either undermines basic rights of individuals or it fails to protect them from internal / external vested interests. The governance fabric in India currently suffers from all three of these deficiencies although at varying degrees. Spend some time with each of the deficiency and you arrive at the conclusion that most problems confronting Indian polity and administrative setup can be traced back to any of the three deficiencies outlined above. Now that you are aware of the context in which the presented ideas are to be reflected upon, let’s move on to check on the ideas themselves –
Idea # 1 – No More Idiots & Goons Please: An overwhelming 80%+ members of the XV Lok Sabha (Lower House of Indian Parliament) are at least graduates. However, relying on qualifications alone can paint a misleading picture about the intellectual capabilities and ethical standards of our elected representatives. For e.g. we get no information on the proportion of graduate Lok sabha members belonging to top colleges, average colleges or bad colleges; we don’t get any information on the performance levels (marks) achieved by these members. We also have no clue as to whether the qualification obtained by the member, from premier college or otherwise, has had any positive impact upon the member’s political career. What we do know is only that 80% of them successfully obtained a graduation degree, period.
A better approach will be to look at the past achievements of Members which clearly establish whether the member is intellectually and morally capable enough of handling the responsibilities which form the part of becoming a Member of Parliament. A standard cutoff or minimum achievement benchmark may be fixed to allow only individuals with demonstrated leadership qualities into politics. Organizational HR policies have built in provisions for preventing idiots and goons from landing into the organization, there is no reason why such a filter should not be implemented in politics. Only people who have achieved excellence in their chosen field across categories like Economics, Agriculture, Social Service, Public Administration, Science and Technology, Media and Arts, Business, Defense, Sports, Education, Health etc. should be allowed to contest elections.
Idea # 2 - Kill Paper: Paper is a valuable tool in the hands of bureaucrats which help them regulate the level of activity or the lack of it in any government set-up. What makes paper invaluable is the fact that it can be made to serve a variety of purposes e.g. it is used as a medium for official communication (notes, memos, letters etc.), as a medium for signaling action (circular, notice, office order etc.), as a proof or evidence (slip, statement, letter etc.) and as medium to keep record of past deliberations (minutes, buff/duplicate copies etc.). Now the basic issue in all this is that creation of such paper based communication, its transmission to the receiving party, its delivery and handling, acknowledgement and action on the contents by the receiver through another chain of paper trail eat up precious departmental time and results in HUGE wastages of time and effort. About 90% of a government department’s time is spent on preparing, modifying, approving, dispatching paper based communications or awaiting responses on them. Not to mention the rather high possibility of papers getting lost or hijacked at any given stage (which makes their use all the more desirable for the bureaucracy) requiring one to invent the wheel afresh.
By killing paper and removing it from the bureaucratic set-up we will not just be liberating entire governmental system from delays but corruption as well. It is therefore important that every government department create necessary computing infrastructure for handling office communication and place centrally accessible tools like IP messengers, staff locator, email etc in the hands of its staff. Departments can then issue a circular stating that henceforth all inter and intra departmental official communications to be conducted over digital medium only. Of course there will be huge challenges in the first 5 years of transition, however given the huge long term benefits to the system likely to result from such implementation; the idea is worth giving a try.
And just in case you are thinking if computerization on such a huge scale might send government budgets shooting up into the sky, take a look at Akash – a $35 tablet developed for the Ministry of HRD by Datawind (UK) and IIT Rajasthan. Resources are never a constraint; it’s just the mind stupid!
Idea # 3 - Project / Performance Tracker: The task of administration becomes much easier if there is ample participation of citizens in the administrative process. Don’t agree? Read further. Citizens have sufficient stake in the developmental works carried out by the government. However, due to absence of ‘easy access’ of relevant information on the development tasks being carried out leave citizens out of the loop. This creates an environment where projects get implemented only on paper as lack of public awareness and lax monitoring standards allow government officials to walk away with developmental funds meant for public structures.
A national portal which has details on all projects of central, state, and local governments currently active in each city/village of the country should be set up. Details like allocation launch date, implementation time line, project owner, local contact, current status etc. will place vital information in the hands of citizens and make them more participative in the administrative process. Such a measure will help citizens track each and every project and report matters relating to slow progress etc to correct authority so that corrective measures are taken up in a timely fashion ensuring that the project itself doesn't get derailed.
The next time you see pot holes on your roads, remember it is there because the money meant for repairing it is being spent on a family holiday in Switzerland by the public engineer since citizens like you had no clue about a project for repair of roads which the government sanctioned last year!! Now go and get your local MP to raise a demand for the portal in the parliament.
Government functions on money collected from citizens in the form of taxes. Citizens therefore have every right to know how, where and how effectively their money is being spent by the government. If the government is not taking sufficient steps to ensure accessibility of citizens to such information it is most likely on account of the fact that it wants to allow criminal elements within and outside government to feast on public money. In fact I feel citizens have every right not to pay taxes to the government until it creates a system for easy access of information on ongoing and planned projects.
Idea # 4 – National List of Corrupt and Lazy Public Servants: It is important to shame the corrupt and lazy government officials especially when life time employment opportunities are available in the government sector. Major news papers in the country can come with a once in a year ranking of 10 Best Government Employees / Minister, 10 Most Lazy Government Employees / Ministers and 10 Most Corrupt Government Employees /Ministers across all major government departments (at National, State and Local level). People may be given choices and asked to participate and mark their choice in an online / offline survey.
Such an exercise will benefit all parties concerned. The system will be benefitted by increased awareness about corrupt officials. Citizens will be benefitted as they will have information on corrupt and lazy officials whom they can ask to be removed by approaching relevant authorities. Newspaper companies will make money from sponsorships, promotional activities, and ad revenue making the whole exercise economically viable.
The above mentioned ideas may not be fully foolproof. In fact in all probability they may just be an attempt at gross over simplification of a complicated administrative problem which no one except IAS (Indian Administrative Service) officers and IAS aspirants are supposed to understand or appreciate. Worse, I may not have even anticipated the problem correctly. I may be all wrong, I don’t discount that possibility.
I don’t know how you like to spend your days, what things you did today before you landed onto this blog or what you plan to do after reading this piece. But speaking about me, I have just helped society in electing good intelligent people, saved a billion or more trees from being felled and turned into paper, saved a trillion or so of tax payers hard earned money from being spent on holidays and jewelry by corrupt government officials and kicked some lazy and corrupt government butt right in the centre. Some people get their daily high imagining that they are doing some really weird stuff, I am one such man. And yes, regarding the Ideas – I don’t give a &%#$ to what you think.
Keep Thinking
YF - IThink
Note: In order to appreciate the value and significance of the ideas being shared, readers need to be fully aware of the nature and extent of issues posing barriers in the development of above sectors. However, since such issues are already well documented in popular media, repeating them here would have only amounted to duplication. Hence no attempt is being made to discuss the background of various issues at length and attention is solely focused on explaining relevant ideas. It has deliberately been assumed that readers are either already exposed to sufficient information on the given issues or do not mind acquiring the same. A search through Wikipedia or Google coupled with an hour of reading might be just adequate to assimilate adequate information on any of the above mentioned sectors of Indian society.
Disclaimer: The ideas presented in this post are personal and have no connection whatsoever with anybody else. The ideas have been shared with the sole and sincere intent of putting original thought process up to the scrutiny of intelligent readers and inviting their reaction and feedback; readers should keep this context in mind and avoid taking ideas outside of their intended context. Last but not the least, there are no copyright or patent or whatever restrictions on readers preventing them from sharing the ideas contained in this post with others. So in case you feel like sharing this post, go ahead and do it.
Here are two good papers on administrative systems written by eminent researchers like Prof. Anil Gupta (IIM Ahmedabad) and Canice Prendergast (University of Chicago), please read them to get a better perspective on certain key aspects of the subject.